Papercups
1-Click installation template for Papercups on Easypanel
Description​
Papercups is a privacy-focused, open-source app designed to streamline communication with your customers. It provides a powerful dashboard to coordinate and reply to messages over various platforms including chat, email, Slack, and SMS. The app offers a customizable widget that you can tailor to your brand's aesthetics, without the need for any coding. Papercups also integrates seamlessly with your existing work environment, eliminating the need to log in to another dashboard. It supports HTML, React, React Native, and Flutter integrations. The app is built with Elixir on top of BEAM for incredible scalability, making it a suitable choice for businesses of all sizes. It also offers personalized support, managing your deployment on your infrastructure while providing the benefits of self-hosting with the reliability and scalability of the cloud.
Benefits​
- Streamlined Communication: Coordinate and reply to messages over chat, email, Slack, and SMS, all from one powerful dashboard. This removes the friction of having to log in to multiple platforms to manage customer communications.
- Privacy-focused: Papercups is a privacy-focused, open-source alternative to other customer communication platforms. It is designed with a focus on protecting customer data and ensuring secure communications.
- Customizable Widget: Our widget is highly customizable. You can change your color, greetings, text and more through our simple UI without needing any code. This allows you to personalize your customer interactions and align them with your brand.
- Scalability: Built with Elixir on top of BEAM, Papercups offers incredible scalability. This means it can handle an unlimited volume of customer communications, making it a reliable solution for businesses of all sizes.
- Personalized Support: We offer personalized support, managing your deployment on your infrastructure. This combines the benefits of self-hosting with the reliability and scalability of the cloud.
Features​
- Powerful Dashboard: Streamline customer support and feedback with our feature-rich dashboard. It allows you to manage all your customer communications from one place.
- Reply from Where You Work: You can reply to conversations from Slack, our dashboard, or our mobile app. This flexibility allows you to manage customer communications from wherever you are.
- Brand and Customize Your Widget: Our widget is highly customizable. You can change your color, greetings, text and more through our simple UI without needing any code.
- Integration Support: Papercups supports HTML, React, React Native and Flutter integrations. Our integration takes minutes to setup, saving your developers time.
- Self-managed Deployment: Papercups can be deployed in your cloud, for painless adoption and onboarding. Whether it's AWS, Docker, or Heroku, we've got you covered.
Links​
Options​
| Name | Description | Required | Default Value |
|---|---|---|---|
| App Service Name | - | yes | papercups |
| App Service Image | - | yes | papercups/papercups:1.1.0 |
| Database Service Name | - | yes | papercups-db |
Screenshots​
Change Log​
- 2023-3-20 – first release